At One World International School, we strive to provide our students with the best possible educational experience — from start to finish. For many of our students, their day begins on the way to school, and it ends when they step off the bus near their home. Recognising the important role that transportation plays in our students and families’ lives, OWIS offers bus transportation services.
We have contracted with an independent third party transport provider, Goh Transport, to provide bus services to our students as this company offers island-wide, door-to-door transportation services. Custom bus routes can be created to accommodate all students, so you can take advantage of our school bus services no matter where you live in Singapore. The bus service is optional for parents to avail and is available at an additional cost based on zoning of the student’s residential address.
The Transport Liaison Officer at OWIS works closely with Goh Transport to ensure that every student who requires school bus services can access efficient transportation.
All students at OWIS are eligible to take the bus to school. We want to make sure that every student who requires transportation services has access to it. Also, students across all age groups can safely take the bus to school. Students as young as three years old can travel independently to school in Singapore. For the safety of younger students, all transport vehicles that OWIS engages with for student transportation, have a driver and a lady assistant, typically referred to as the ‘bus uncle’ and the ‘bus aunty’ respectively.
If you are ready to sign up your child for bus service to and from OWIS, all you have to do is fill out our bus registration form.
It is important to note that it can take between two and three weeks to design and implement a new bus route, so it is essential that you register your child for bus services online as soon as possible. This allows our Transportation Liaison Officer to work closely with Goh Transportation to ensure that every child who needs transportation has a safe ride to and from OWIS.
You will get a confirmation email from OWIS’ Transportation Liaison Officer (TLO) once your child’s bus registration details are received.
Do note that a minimum of two to three (2-3) weeks processing time period is required by the bus operator for all new registrations. Bus allocation and actual commencement of the bus service, is determined at the discretion of the bus operator based on existing service coverage and seat availability in the relevant bus(es).
All required bus details (Bus Route Number, Bus Driver Name, Contact Number, Vehicle Number, Pick-Up & Drop-Off Timing) will be updated by a representative of the Bus Operator.
All bus riders (students) and parents/guardians are deemed to have accepted the latest Terms and Conditions for OWIS’ bus services as outlined in the Rules and Regulations and Frequently Asked Questions (Bus FAQs) in this webpage, upon signing up for the bus service.
A. For safety and security purposes, all children must wear a seatbelt once they board the bus. The only exception is when they get on or off the bus
B. All children are expected to behave in a responsible and courteous manner while riding on the bus.
C. All children are responsible for keeping track of their own belongings; and disposing their trash.
D. Children are required to be punctual for their school buses pick-up. We seek parents’ assistance so that students reach the waiting point prior to their pick-up timing, to avoid the school bus waiting for them. A delay in one pick-up point will result in delays at all subsequent points.
E. Children may be moved from one bus to another to accommodate changes in traffic conditions or students; cohort or changes of bus routing
F. We seek parents’ understanding to deal only with the bus office and NOT directly with the Bus Driver or the Bus Aunty. This is to avoid any unnecessary miscommunication.
G. All students are subject to transportation laws, rules, and regulations from the time they board a school bus until the bus route is completed or until the students arrive at their normal destinations, either at school or home.
H. The bus company shall not be held liable for any loss if it is unable to retrieve or return any item of lost property left in the bus by passengers.
I. The Rules and Regulations provided herein are subject to change from time to time as our operating condition evolves.
The Parents shall indemnify the bus operator against all proceedings, costs, expenses, liabilities, injury, death, loss or damage arising out of the breach or negligent performance of failure in performance by the Parents and/ or the Student of the Rules and Regulations.
School bus services are provided only during school days and are not provided during school holidays or non-school days.
In case of national or any other emergency declared by the Singapore Government (For example, the Circuit Breaker due to Covid19), bus services will be suspended according to the duration and terms of the emergency period. The school management has the right to extend the suspension of bus services if required.
While the bus operator offers a point-to-point pick-up & drop-off service, there are pre-designated points chosen for students to board and alight the bus, which are safe and convenient. This is usually the main gate of the condominium/residence. However, the bus company reserves the right to designate the final pick-up point in compliance with traffic and safety rules, size of the bus and road conditions.
Punctuality must be observed at all times and students must be at the designated pick-up point 5 minutes before the scheduled pick-up time in the morning. The bus driver is authorized to proceed without notice to the next pick-up point if the student is not present upto 2 minutes after the scheduled pick-up time. If the student misses the bus because of this reason, there will be no reimbursement for their own transport arrangement.
In the event of rain, students will be picked-up and dropped-off at the nearest sheltered area that is safe for boarding and alighting. When in doubt, parents may check with the Bus Operator Office for wet weather arrangements.
Yes, pick-up and drop-off times are subject to change with prior notice to parents. Students may be reassigned to a different bus route due to the changes in student enrolment throughout the year. However, such changes will be kept to a minimum.
Students are not allowed to alight at non-designated points, other than their homes or school, or travel on any other buses.
Bus registrations are nominative and seats are not transferable. Students whose names are not included in the Bus Attendance list are not permitted to ride the school bus concerned.
Early Childhood (EC), Grade 1 and Grade 2 students must be met by a parent or guardian or care-giver. Children will not be allowed to alight the bus without the presence of an adult, even if they are accompanied by an older sibling. If there is no adult present to meet the EC/Grade 1 or 2 student, the child will be taken back to school and await his or her parents to fetch him/her home. There will be applicable charges in this event for taking the child back to school.
Yes, if your child doesn’t require the school bus on a particular day(s), please inform the class teacher(s) and the OWIS Transport Liaison Officer via the Bus Service Hotlines or email at the earliest notice.
This will allow us to inform the driver and minimise delays on the morning journey. It will also allow us to expedite the dismissal timing of individual buses in the evening.
The bus driver and attendant should not be held responsible if a child who has an after-school activity or who otherwise doesn’t require the bus service, still boards and takes the bus back home.
The time taken for school buses depends on the pick-up and drop-off location, traffic conditions and bus routing. It can range from 20-25 minutes for shorter distances to 60-75 minutes for longer distances. In some cases, it may even longer than 75 minutes if there is heavy traffic.
Bus routes are subject to adjustment every term or where necessary. Please keep this factor in mind before planning for an after-school activity for your child that is too close to the scheduled drop-off time because of any delays that may occur due to bad weather, traffic jam, road works etc.
In the event of a medical emergency, the bus operator shall arrange for immediate medical attention for the student as may be reasonable and available in the circumstances. Parents shall undertake to pay the medical fee and incidental charges in respect of such medical attention.
The Bus Operator shall, at its own expense, at all times during the term, take out and maintain appropriate third-party policies of insurance for the student against claims for personal injury and death arising out of or in connection with the provision of the Bus Service.
Exclusion/Limitation of liability: Except in relation to liability for death or personal injury, the Bus Operator shall be under no liability to the student and/ or the parents in respect of any loss or damage which may be suffered, or incurred or which arise directly or indirectly in respect of the provision of the bus service, or in respect of a failure or omission on the part of Bus Operator to comply with obligations under the Terms & Conditions.
Parents must email their new residential address to our Transportation Liaison Officer at schoolbus@owis.org. You will have to provide at least three (3) weeks’ notice for any change of address.
The Bus Operator will take two to three (2-3) weeks from the date of the email to arrange for a bus service from the new address. The school will not adjust or refund the invoiced bus fees for midterm amendments for any changes of address. Adjustment of bus fees will be made in the following payment cycle.
Three (3) termly payments are required in each school academic year.
· Term 1: August, September, October & November
· Term 2: December, January, February & March
· Term 3: April, May, June & July
· Payment mode will be via Giro deduction or by a crossed cheque/ cashiers order made to One World International School Pte Ltd.
· Non-payment even after commencement of service, could result in suspension of the service until the outstanding payment is received.
Bus fees are determined by ZONE location (Please refer to the next FAQ)
Refer to https://www.owis.org/admission/school-fees for the Annual Bus fees by zone.
Termly Bus Fees will be invoiced on the following dates:
· Term 1: 31st May
· Term 2: 30th of September
· Term 3: 31st of January
Bus Zones are determined by calculating student’s residence distance to OWIS campus (Nanyang or Mountbatten)
· Google Maps is used for calculation of distance from Residence to OWIS campus.
· Distance from two different routes are selected.
· The two distances are then summed up and divided by 2 journeys, the result will be the approximate distance for the student
For Example: A student’s home address is Parc Vista Condominium, 464 Corporation Rd, Singapore 649817.
· Using Google Maps, the furthest distance from Parc Vista Condominium to OWIS is 3.8 km
· The return route gives a distance from OWIS to Parc Vista Condominium by Google Maps as 3.7km
· Therefore, the distance from Parc Vista Condominium to OWIS is 3.8km + 3.7km / 2 = 3.75km. The student Bus Fees is allocated in ZONE 2
Bus Fee is NOT PRORATED.
For example: If a new student commences his bus service on the 22nd of September of the new Academic Year.
· The student is to pay for the full month of September even if he/she commences bus service on the 22nd of September.
Bus fees will ONLY be PRORATED (for the term) for new bus riders who commence their bus service in between the term.
For example: A new student commences his/her bus service on the 22nd of September of the new Academic Year.
· Student will be invoiced full payment for the months of September, October & November (Term 1)
· The next bus fees payment instalment will be for Term 2: December, January, February & March
There will be NO BUS FEE REFUND after confirmation of the bus service and after bus service withdrawal in the middle of the term. This is in-line with the school tuition fee policy.
For example: A student paid in full for Term 2 (December, January, February & March) and the student decided to withdraw bus service on 27th of February of the Academic Year.
· Bus Fees will not be refunded for the balance month of March.
There will be NO BUS FEE REFUND during School Holidays and Non-school days.
On Non-School Days caused by National Emergency Situations, as declared by the Singapore Government (for example Circuit Breaker 2020 due to Covid-19), bus fees refund for non-school days are subjected to School Management discretion.
One World International School Pte Ltd reserves the right to refuse a student on the bus if payment due is not made promptly after notice has been served.
One World International School Pte Ltd reserves the right to terminate, or at its sole and absolute discretion suspend for such period as it may determine, the Bus Service immediately, by notice in writing, if the student and/or the parents materially breach any of the Bus Terms & Conditions or fail to observe and comply with any of the bus Rules and Regulations outlined in this page. In such cases, the bus fees will not be refunded.
If your child wishes to withdraw from the use of the bus service, please provide a bus termination email to our Transport Liaison Officer at schoolbus@owis.org before the next bus fee invoicing date or at least one (1) month prior to the termination date.
Please include the following details in the bus services termination email:
· Name of child/children
· Grade of child/children
· Last date of bus usage
The withdrawal process will only be effective by month end.
For Example: A student has decided to withdraw from the bus service on the 15th of March in Term 2.
To avoid being invoiced for the subsequent bus fee instalment, parents have to submit the bus withdrawal email before the following dates:
The school will NOT adjust the bus fees if an email request for bus withdrawal is made after the above cut-off date.
Parents can only re-register for bus services for the child/children 2 terms after the withdrawal date.
There will be a Reactivation Fee payable by the parent, following termination of access to the Bus Service, for reactivation of such access by OWIS.
As per the current contract agreement, a reactivation fee per student may be imposed. Please refer to https://www.owis.org/admission/school-fees for the Bus Reactivation fee.
Any feedback or safety concerns regarding a bus or bus driver should be made to the OWIS Transport Liaison Officer at +65-6419 6718 or Email: SchoolBus@owis.org