OWIS Careers

The specific responsibilities include but are not limited to below:

• Enquiry management - quick and appropriate response to inbound enquiries via website, emails, telephone, zoom calls and walk-ins. 
• Timely and pro-active follow-ups on all leads to convert them into engaged prospects and finally long term customers. 
• Being highly responsive and proactive in all customer facing tasks. 
• Making sure that all potential customers are delighted with their experience of OWIS regardless of whether they enrol their children or not. 
• CRM (HubSpot) management - manage all communications & lead management processes on HubSpot. 
• Working with the finance team, marketing team, academic team, operations team and all other relevant internal stakeholders to ensure the smooth running of the admissions department. 
• Any other ad hoc responsibility assigned by the reporting manager

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• Bachelors degree required. 
• Minimum of 2 years experience in a sales or business development role. 
• Experience in admissions for K-12 international schools is preferred. 
• Masters degree preferred, but not required. 
• Good interpersonal skills and communication skills
• Ability to work with an International team
• Detail-oriented
• Proactive sales skills
• Meticulous, organised and possess good administrative skills

Includes the below but not limited to –

• Enquiry Management
• Buses and Transport Coordination
• Support for Events
• Stock Control & Purchasing
• Property Management
• Service Contract
• Management
• Other duties

• Minimum one (1) year relevant experience
• Proficient in Microsoft Office

Functional

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Student Admissions and Administration

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• Execute sales goals for the upcoming OWIS Digital Campus in Punggol and forecast annual, quarterly, and monthly student enrolment goals along with the Admissions Team
• Develop admissions strategies through information analysis and recommendations; establish functional objectives in line with organisational objectives
• Ensure there is student enrolment in the school; constantly strive to learn and adopt relevant best practices to improve parent engagement and experience so that the
school’s enrolment goals are achieved
• Meet the monthly admission target by managing end-to-end sales strategy in accordance with the budgeted numbers
• Ensure all relevant details are updated in the CRM for reference and review
• Plan regular training and knowledge enhancement sessions for the team on the use of various sales tools and counselling techniques
• Motivate, inspire, train and support the team for achieving the predetermined targets for student admissions
• Support new families through the admissions process
• Design, develop and constantly improve the customer interfaces related to the admissions procedure, practices, counselling techniques and service standards
• Facilitate student admissions and visas in compliance with the policies, procedures, rules and regulations of the Ministry of Education and academic progression
requirements
• Maintain and update new, existing and graduating student database, progression pathways and alumni database whilst liaising with internal processing staff
• Develop and monitor statistical reports to enhance recruitment strategies, yield management, forecasting and operational efficiency
• Working directly with internal stakeholders to drive new enrolments through different channels
• Liaise with the Head of School to monitor and control student withdrawals

Sales

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• Plan and implement sales strategies to align with agreed budgets and admissions targets
• Responsible for B2B interactions with chambers, associations, corporates and other strategic partners
• Develop ideas for increasing enrolment numbers
• Conduct market research, competitor surveys and customer surveys
• Be aware of market trends and report shifts in the marketplace to the management
• Identify new channels to reach target audience
• Attend corporate visits and make presentations on new market development to the management

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Event Management
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• Assist in organising various school activities and programmes, including orientations, parent-and-teacher events, open houses, extra-curricular activities, school and public fairs, etc.
• Represent OWIS in various open house events, seminars, conferences, and workshops, and build a network in the education space

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People Interaction
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• Attend to admission enquiries via walk-ins, phone calls and emails
• Establish good relationships with new parents and potential parents

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Others

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• Formulate monthly admission targets
• Project quarterly admissions accurately
• Strong knowledge of the education industry (preferably the international school landscape) and capability to build a robust sales strategy
• High stakeholder management skills
• Able to multitask in a fast-paced environment and able to prioritise responsibilities
• Must be able to develop a high level of influence and have the ability to manage change
• Technology-savvy

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• Master's degree from a reputable institute
• 10 to 12 years of experience in admissions management with a school (preferably an international school) or in similar customer-facing roles
• Should be a hands-on manager and have experience in managing a customer-facing team
• Should have held leadership positions in the previous roles in the education industry for at least 3 years

Include the below but not limited to –

• Work with groups of students under the teacher’s direct supervision.
• Supervising the playing of educational games.
• Work with students who have varying degrees of learning support needs.
• Ensure that students adhere to the school’s behaviour policy.
• Prepare work and activities in accordance with the objectives set by the teacher.
• Assist the teacher in helping with the student’s physical needs, whilst also encouraging independence.
• Give feedback to teachers on student’s progress.
• Any other duties as requested by the Head of School.

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• Mandarin language proficiency.
• Be a passionate educator with the ability to deliver inquiry-based learning.
• Prior experience in a classroom environment preferred.

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Includes the below but not limited to –

• Work with groups of students under the teacher’s direct supervision.
• Supervising the playing of educational games.
• Work with students who have varying degrees of learning support needs.
• Ensure that students adhere to the school’s behaviour policy
• Prepare work and activities in accordance with the objectives set by the teacher.
• Assist the teacher in helping with the student’s physical needs, whilst also encouraging independence.
• Give feedback to teachers on student’s progress
• Any other duties as requested by the Head of School.

• Be a passionate educator with the ability to deliver inquiry based learning.
• Prior experience in a classroom environment preferred.

Work location: Suntec campus / Nanyang campus

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One World International School is committed to safeguarding and promoting the welfare of the children. We are committed to recruiting candidates who share this commitment to safeguarding. Before an offer is given, candidates will undergo child protection screening and will be required to provide a Police Verification Check from their country of residence.

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